“A verbal guarantee, or one not backed by an independent insurance company, is not worth the paper it’s written on.”

Why should I offer a guarantee, my workmanship is good so I shouldn't need to!

Did you know that most mortgage lenders now require their customers to use a Registered Master Builder (because of the guarantee that comes with their work) or a builder who can offer a Homefirst Builders Guarantee?  A guarantee gives lenders an extra layer of protection in case there's a problem during the build process.  This means that if you can't offer one then you're probably missing out on business.

Today, people building new homes need to know they are building with people they can trust. With regular media reports highlighting the bad experiences of homeowners who have not used a reputable builder, many people will choose the builder who can give a real guarantee, over the one who can’t.  So being able to offer one sets you apart from the competition and will help you win business.  Your reputation and workmanship may speak for themselves, but if you’re hit by a bus halfway through a job, your client could be left high and dry.  That is why a guarantee is such an important tool for you to offer them.

Building a new home is probably the biggest investment they’ll ever make, and if anything goes wrong it could be the most costly too.  By offering a guarantee you’re helping them reduce their risk and giving them peace of mind by knowing that help is at hand if something goes wrong.

But doesn’t offering a guarantee suggest that I don’t have confidence in my own workmanship?

Not at all.  The guarantee is there is to protect the homeowner if something happens to you, or your company, and you can’t finish their job.  Many banks are now asking for a guarantee as part of their lending requirements too, so many of your clients will need to get one to qualify for mortgage finance.  You wouldn’t buy a home appliance without a guarantee, so why would your clients want to spend hundreds of thousands of dollars on a new home without one?

Click here for the benefits of a guarantee for both you and the homeowner.