Guarantees and insurance for the building industry

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Frequently Asked Questions

How much will a Homefirst Builders Guarantee cost?

The Homefirst Builders Guarantee is very reasonably priced and on average is about $900.00, but the cost depends on the value of the house being built.
  

When should I apply for a guarantee?

An application for the Homefirst Builders Guarantee should be lodged as soon as a deposit is paid, and if there is no deposit, before work commences.  You must ask your builder to apply for the guarantee on your behalf.  Ask your builder to contact us for an application form, or click here for a summary of the Homefirst Builders Guarantee that you can print to give to your builder.
  

Who completes the guarantee application form?

The builder is responsible for completing the application form.  However, we require it to be signed by both the builder and the homeowner.  Ask your builder to contact us for a copy of the application form.
  

What extra information is needed with the guarantee application form?

If you are building a new home we will also need copies of the Building Contract, Building Consent and payment.
  

What if I don’t have the Building Consent?

It’s not a problem if you don’t have the Building Consent at the time of lodging the Homefirst Builders Guarantee. Note the date on the application form when you expect to uplift the Building Consent and we will contact you prior to work commencing.
  

How long will it take to receive confirmation that my guarantee application has been received?

We will assess the Homefirst Builders Guarantee within 10 working days, once all the necessary forms and documents have been received.
  

How do I know my guarantee application has been accepted?

When the guarantee has been accepted we will confirm to both the builder and the homeowner, and at this time we will also provide a Certificate of Guarantee and a full copy of the Terms and Conditions.
  

When does cover start under the guarantee?

Cover starts on the earlier date of when the Building Contract is signed or the date the Building Consent is issued. 
  

Can I transfer the guarantee when I sell the house?

The guarantee can be transferred once to a subsequent purchaser within 30 days of the settlement date.

Who is the insurer that underwrites these policies?

All our insurance and guarantee products are fully underwritten by CBL Insurance Limited, a specialized New Zealand insurance company with nearly 40 year’s experience servicing the building and construction industry. 
Established in 1973, they cover building contractors and home owners against such things as purchase risk, non-completion, defects risk as well as professional liability. They have reinsurance treaties with highly rated reinsurance companies, and currently have a Standard and Poor’s BB+ (stable) financial rating.  They are also rated B+ (good) by A.M. Best.

How do I know my builder can offer a Homefirst Builders Guarantee?

If your builder is a member of the Certified Builders Association then they are automatically entitled to apply for a guarantee, and should offer to do so.  If your builder is not a member of Certified Builders or not already pre-approved by us, then they will need to complete our eligibility application before they can apply for a guarantee.  You can also contact us on 0800 BUILTIN to check whether your builder is eligible.
  

I’ve found a builder that I really like, can I get a Homefirst Builders Guarantee through them?

Yes, if they are a Certified Builder or a Builtin pre-approved builder.  If they are not pre-approved or a member of Certified Builders you can ask them to complete an eligibility application to become a Builtin approved builder.

Can I apply for a Homefirst Builders Guarantee myself?

No, you must complete the form with your builder, who must be approved by Builtin. If your builder is not already Builtin approved click here to download the eligibility application and give it to them.

What is the difference between insurance and a guarantee?

Put simply a guarantee means that in the event of a particular event happening, the guarantor will do something if the guaranteed party can’t or doesn’t. 

Insurance means that in the event of a particular insured event happening, the insurer will pay.
 
A simple comparison may help explain the difference:
 
INSURANCE GUARANTEE
2 Party Contract
(Builder or Owner and Insurer)
3 Party Contract
(Builder, Owner & Surety Underwriter)
Duty of Utmost Good Faith Disclosure: as in ordinary contract law
Cancellable (generally) Non-cancellable
Calculates Premium Based on Losses No Loss Anticipated, Fee for Service
Involves Transfer of Risk No Transfer of Risk
No Reimbursement from Insured Principal (Builder) Reimburses Surety Underwriter

So the Homefirst Builders Guarantee isn’t insurance – it meets the builder’s obligations if they can’t, and the underwriter will, if possible, seek recovery from the builder of all payments made by them.

Who are Builtin New Zealand?

We provide the support, administrative services and claims management of the Homefirst Builders Guarantee to members of Certified Builders Association of New Zealand, and to many other approved builders.  Our guarantees mean that homeowners can be confident before, during, and after the building of their home that the builder will complete the home in accordance with the Building Contract and that it will be defect free.

We also provide specialist insurance products to the building and construction industry, offering cover that is not available from the big insurance companies.

The people at Builtin New Zealand Ltd are experienced specialists in these products, and have been professional insurance brokers and underwriting agents for over 35 years.

Knowing the building trade is at the heart of our business and our staff have spent many years working in it on behalf of builders, subbies and homeowners.

What is your underwriter's Claims Paying Rating?

CBL Insurance Limited has a rating of BB+ provided by Standard and Poor's (Australia) Pty Limited on 10 May 2011 .

The Insurance Companies (Rating and Inspections) Act 1994 requires Insurers (other than certain exempt Insurers) to obtain a claims paying rating.   The following ratings may be used by Insurance Companies. An insurer rated ‘BBB’ or higher is regarded as having financial security characteristics that outweigh any vulnerabilities, and is highly likely to have the ability to meet financial commitments.

Standard and Poor's (Australia) Pty Limited

Superior   
 
Excellent  Good  Adequate  Maybe Adequate Vulnerable  Extremely Vulnerable Regularity Action
AAA  AA  BBB  BB  CCC  R

Plus (+) or minus (-). The ratings for 'AA' to 'B' may be modified by the addition of a Plus or Minus sign to show relative standing within the major rating categories.